FERDINAND ECUACION
Malaybalay City, Bukidnon 8700
(TM) 09268366874
bukidnongraphics@yahoo.com


PERSONAL BACKGROUND

Age: 25 years old
Birthday: March 6, 1986
Birthplace: Malaybalay City, Bukidnon


EDUCATIONAL BACKGROUND


Elementary
First Fruits Christian Academy
1993-1999

Secondary
First Fruits Christian Academy
1999-2003
Tertiary

Central Mindanao University
BSE-English 2003-2007

CAP College
I.T. (No Diploma)
2007-2008



Work Experience

 Link2Support/Concentrix (CDO)
Technical Support Representative [CISCO Linksys]
Dates: *April-September 2007

 Sykes Asia (Cebu)
Customer Support Agent [AT&T DSL Internet]
Dates: *September-December 2007

 Convergys (Cebu)
Senior Customer Service Support Representative [TimeWarner Cable Roadrunner Internet & Services]
Dates: *January 2008 - March 2011
- Job covers mainly Technical Support, Sales, Upselling and Receiving of Payments.


Talents and Skills

 Highly trained for customer service handling and care
 Multi-tasking and competent on data-entry and office works
 Experienced I.T. Personnel
 Knowledgeable on Internet Equipment and setup

Useful Computer Skills

 Art and Photo editing
 Animation and Video Editing
 Basic HTML and Web development
 Hardware and Software Installations